Home / About Redrow / Sustainability / Stakeholder engagement

Stakeholder engagement

Our business strategy is shaped by the issues that matter to our stakeholders.

A collaborative approach

We asked our key stakeholders what their priority concerns are and incorporated their responses into our plans. These issues now form the basis of our business strategy and can be seen in our three themes of Building Responsibly, Thriving Communities and Valuing People. Ongoing consultation with our key stakeholders is planned to ensure changing needs are incorporated into our approach.

Our customers want us to...

Be a considerate constructor and good neighbour

Be a considerate constructor and good neighbour.

Read how we are doing this

We are corporate partners in the Considerate Constructors Scheme and are signing up all of our construction sites to be independently assessed as part of the programme. 

Build a quality product and provide a great place to live

Build a quality product and provide a great place to live.

Here's how we are doing this

We are implementing a new quality management system and pride ourselves on the quality of the homes we build.

Provide excellent customer service

Provide excellent customer service.

Find out how we do this

Redrow has been awarded the top Five Star rating by the Home Builders Federation (HBF), based on a survey of its customers in which more than 90% said they would recommend Redrow to a friend.

Mitigate for effects of climate change and flood risk on our developments

Mitigate for effects of climate change and flood risk on our developments.

Read how we are doing this

We incorporate Sustainable Urban Drainage schemes on all of our developments to manage flood risk, which also often provide habitats for wildlife.

Protect and enhance biodiversity

Protect and enhance biodiversity.

See how this informs our strategy

We are working with The Wildlife Trusts to develop and implement a pioneering new approach to enhancing biodiversity on our developments.

Develop places that enhance health & wellbeing

Develop places that enhance health & wellbeing.

Here's how we do this

We are members of the NHS Healthy Towns Network, which aims to improve the health of the nation by creating healthier places to live.

Address the UK housing shortage

Address the UK housing shortage.

Read how we are doing this

In 2018 we built 5,913 new homes across England and Wales.

Provide affordable homes

Provide affordable homes.

See how this informs our strategy

In 2018 we built 1,102 new affordable homes across England and Wales.

Our people want us to...

Comply with environmental and social legislation

Comply with environmental and social legislation.

Read how we are doing this

Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.

Ensure the safety and wellbeing of our people

Ensure the safety and wellbeing of our people.

See how this informs our strategy

Our ‘Mind Your Head’ campaign is providing support and education on mental health issues to employees and contractors alike.

Build a quality product and provide a great place to live

Build a quality product and provide a great place to live.

Here's how we do this

We are implementing a new quality management system and pride ourselves on the quality of the homes we build.

 

Ensure the development of our people

Ensure the development of our people.

See how this informs our strategy

15% of our workforce are trainees and 80% of our in-house courses are formally accredited.

Provide good quality employment opportunities

Provide good quality employment opportunities.

Read how we are doing this

95% of colleagues said they are proud to work for Redrow in our 2018 independent survey.

 

Our Government & regulators want us to...

Be a considerate constructor and good neighbour

Be a considerate constructor and good neighbour.

See how this informs our strategy

We are corporate partners in the Considerate Constructors Scheme and are signing up all of our construction sites to be independently assessed as part of the programme. 

Comply with environmental and social legislation

Comply with environmental and social legislation.

Read how we are doing this

Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.

Ensure the safety and wellbeing of our people

Ensure the safety and wellbeing of our people.

Find out how we do this

Our ‘Mind Your Head’ campaign is providing support and education on mental health issues to employees and contractors alike.

Prevent pollution from our construction activities

Prevent pollution from our construction activities.

Here's how we do this

Our externally certified environmental management system helps us effectively manage pollution risks.

Build a quality product and provide a great place to live

Build a quality product and provide a great place to live.

See how this informs our strategy

We are implementing a new quality management system and pride ourselves on the quality of the homes we build.

Reduce waste from our construction activities

Reduce waste from our construction activities.

Read how we are doing this

We are working to reduce the amount of waste we produce per home built by 10%, by 2022.

Mitigate for effects of climate change, and flood risk on our developments

Mitigate for effects of climate change, and flood risk on our developments.

Here's how we do this

We incorporate Sustainable Urban Drainage schemes on all of our developments to manage flood risk, which also often provide habitats for wildlife.

Provide affordable homes

Provide affordable homes.

See how this informs our strategy

In 2018 we built 1,102 new affordable homes across England and Wales.

Protect and enhance biodiversity

Protect and enhance biodiversity.

Read how we are doing this

We are working with The Wildlife Trusts to develop and implement a pioneering new approach to enhancing biodiversity on our developments.

Develop places that enhance health & wellbeing

Develop places that enhance health & wellbeing.

Find out more

We are members of the NHS Healthy Towns Network, which aims to improve the health of the nation by creating healthier places to live.

Share value through our supply chain and the communities in which we build

Share value through our supply chain and the communities in which we build.

Find out how we do this

In 2018 we contributed £184m to local communities, created 1,042 school places and 93 hectares of public open space.

Provide good quality employment opportunities

Provide good quality employment opportunities.

See how this informs our strategy

95% of colleagues said they are proud to work for Redrow in our 2018 independent survey.

Address the UK housing shortage

Address the UK housing shortage.

Read how we are doing this

In 2018 we built 5,913 new homes across England and Wales.

Address the industry skills shortage

Address the industry skills shortage.

Find out how we do this

2018 was our 5th consecutive year as a Top 100 Apprentice Employer.

Our investors want us to...

Ensure the safety and wellbeing of our people

Ensure the safety and wellbeing of our people.

Find out how we are doing this

Our ‘Mind Your Head’ campaign is providing support and education on mental health issues to employees and contractors alike.

Prevent pollution from our construction activities

Prevent pollution from our construction activities.

See how this informs our strategy

Our externally certified environmental management system helps us effectively manage pollution risks.

Comply with environmental and social legislation

Comply with environmental and social legislation.

Read how we are doing this

Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.

Build a quality product and provide a great place to live

Build a quality product and provide a great place to live.

Find out more

We are implementing a new quality management system and pride ourselves on the quality of the homes we build.

Provide excellent customer service

Provide excellent customer service.

Read more about how we do this

Redrow has been awarded the top Five Star rating by the Home Builders Federation (HBF), based on a survey of its customers in which more than 90% said they would recommend Redrow to a friend.

Mitigate for effects of climate change and flood risk on our developments

Mitigate for effects of climate change and flood risk on our developments.

See how this informs our strategy

We incorporate Sustainable Urban Drainage schemes on all of our developments to manage flood risk, which also often provide habitats for wildlife.

Our landowners want us to...

Protect and enhance biodiversity

Protect and enhance biodiversity.

Find out how we are doing this

We are working with The Wildlife Trusts to develop and implement a pioneering new approach to enhancing biodiversity on our developments.

Address the UK housing shortage

Address the UK housing shortage.

Read more about this

In 2018 we built 5,913 new homes across England and Wales.

Provide affordable homes

Provide affordable homes.

See how this informs our strategy

In 2018 we built 1,102 new affordable homes across England and Wales.

Build a quality product and provide a great place to live

Build a quality product and provide a great place to live.

Find out how we are doing this

We are implementing a new quality management system and pride ourselves on the quality of the homes we build.

Our local communities want us to...

Be a considerate constructor and a good neighbour

Be a considerate constructor and a good neighbour.

Read more about this

We are corporate partners in the Considerate Constructors Scheme and are signing up all of our construction sites to be independently assessed as part of the programme. 

Comply with environmental and social legislation

Comply with environmental and social legislation.

Find out how we do this

Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.

Prevent pollution from our construction activities

Prevent pollution from our construction activities.

See how this informs our strategy

Our externally certified environmental management system helps us effectively manage pollution risks.

Mitigate for effects of climate change, and flood risk on our developments

Mitigate for effects of climate change, and flood risk on our developments.

Read how this affects our strategy

We incorporate Sustainable Urban Drainage schemes on all of our developments to manage flood risk, which also often provide habitats for wildlife.

Protect and enhancing biodiversity

Protect and enhancing biodiversity.

Find out more

We are working with The Wildlife Trusts to develop and implement a pioneering new approach to enhancing biodiversity on our developments.

Develop places that enhance health & wellbeing

Develop places that enhance health & wellbeing.

Read more

We are members of the NHS Healthy Towns Network, which aims to improve the health of the nation by creating healthier places to live.

Share value through our supply chain and the communities in which we build

Share value through our supply chain and the communities in which we build.

Find out how we are doing this

In 2018 we contributed £184m to local communities, created 1,042 school places and 93 hectares of public open space.

Provide good quality employment opportunities

Provide good quality employment opportunities.

See how this informs our strategy

95% of colleagues said they are proud to work for Redrow in our 2018 independent survey.

Address the UK housing shortage

Address the UK housing shortage.

Discover how we are doing this

In 2018 we built 5,913 new homes across England and Wales. 

Provide affordable homes

Provide affordable homes.

Find out how we are doing this

In 2018 we built 1,102 new affordable homes across England and Wales.

Our NGOs & society want us to...

Be a considerate constructor and a good neighbour

Be a considerate constructor and a good neighbour.

Find out how we are doing this

We are corporate partners in the Considerate Constructors Scheme and are signing up all of our construction sites to be independently assessed as part of the programme. 

Ensure the safety and wellbeing of our people

Ensure the safety and wellbeing of our people.

Discover how this informs our strategy

Our ‘Mind Your Head’ campaign is providing support and education on mental health issues to employees and contractors alike.

Comply with environmental and social legislation

Comply with environmental and social legislation.

Find out more

Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.

Prevent pollution from our construction activities

Prevent pollution from our construction activities.

See how we are doing this

Our externally certified environmental management system helps us effectively manage pollution risks.

Reduce waste from our construction activities

Reduce waste from our construction activities.

Find out how we are doing this

We are working to reduce the amount of waste we produce per home built by 10%, by 2022.

Mitigate for effects of climate change, and flood risk on our developments

Mitigate for effects of climate change, and flood risk on our developments.

Find out how this informs our strategy

We incorporate Sustainable Urban Drainage schemes on all of our developments to manage flood risk, which also often provide habitats for wildlife.

Protect and enhance biodiversity

Protect and enhance biodiversity.

Discover more

We are working with The Wildlife Trusts to develop and implement a pioneering new approach to enhancing biodiversity on our developments.

Develop places that enhance health & wellbeing

Develop places that enhance health & wellbeing.

See how we are doing this

We are members of the NHS Healthy Towns Network, which aims to improve the health of the nation by creating healthier places to live.

Provide affordable homes

Provide affordable homes.

See how this informs our strategy

In 2018 we built 1,102 new affordable homes across England and Wales.

Provide good quality employment opportunities

Provide good quality employment opportunities.

Find out how we are doing this

95% of colleagues said they are proud to work for Redrow in our 2018 independent survey.

Address the UK housing shortage

Address the UK housing shortage.

Discover how we are doing this

In 2018 we built 5,913 new homes across England and Wales.

Address the industry skills shortage

Address the industry skills shortage.

See how this informs our strategy

2018 was our 5th consecutive year as a Top 100 Apprentice Employer.

Share value through our supply chain and the communities in which we build

Share value through our supply chain and the communities in which we build.

Find out more

In 2018 we contributed £184m to local communities, created 1,042 school places and 93 hectares of public open space.

Our planning authorities want us to...

Comply with environmental and social legislation

Comply with environmental and social legislation.

See how this informs our strategy

Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.

Prevent pollution from our construction activities

Prevent pollution from our construction activities.

Find out how we are doing this

Our externally certified environmental management system helps us effectively manage pollution risks.

Be a considerate constructor and a good neighbour

Be a considerate constructor and a good neighbour.

Discover more

We are corporate partners in the Considerate Constructors Scheme and are signing up all of our construction sites to be independently assessed as part of the programme. 

Mitigate for effects of climate change, and flood risk on our developments

Mitigate for effects of climate change, and flood risk on our developments.

Read how we are doing this

We incorporate Sustainable Urban Drainage schemes on all of our developments to manage flood risk, which also often provide habitats for wildlife.

Provide affordable homes

Provide affordable homes.

See how we are doing this

In 2018 we built 1,102 new affordable homes across England and Wales.

Protect and enhance biodiversity

Protect and enhance biodiversity.

Find out more

We are working with The Wildlife Trusts to develop and implement a pioneering new approach to enhancing biodiversity on our developments.

Address the UK housing shortage

Address the UK housing shortage.

See how this affects our strategy

In 2018 we built 5,913 new homes across England and Wales.

Our supply chain want us to...

Ensure the safety and wellbeing of our people

Ensure the safety and wellbeing of our people.

See how this informs our strategy

Our ‘Mind Your Head’ campaign is providing support and education on mental health issues to employees and contractors alike.

Comply with environmental and social legislation

Comply with environmental and social legislation.

Discover more

Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.

Build a quality product and provide a great place to live

Build a quality product and provide a great place to live.

Find out how we are doing this

We are implementing a new quality management system and pride ourselves on the quality of the homes we build.

Provide good quality employment opportunities

Provide good quality employment opportunities.

Discover more

95% of colleagues said they are proud to work for Redrow in our 2018 independent survey.

Ensure the development of our people

Ensure the development of our people.

See how we are doing this

15% of our workforce are trainees and 80% of our in-house courses are formally accredited.

Share value through our supply chain and the communities in which we build

Share value through our supply chain and the communities in which we build.

Find out how this informs our strategy

In 2018 we contributed £184m to local communities, created 1,042 school places and 93 hectares of public open space.

Address the industry skills shortage

Address the industry skills shortage.

Read how we are doing this

2018 was our 5th consecutive year as a Top 100 Apprentice Employer.

Other pages you may be interested in

Colindale skills case study
Colindale skills case study
Find out more
Woodford Garden Village Partnership
Woodford Garden Village Partnership
read more
Bumblebee Conservation Trust
Bumblebee Conservation Trust
read more